Privacy Policy

We may collect information that you voluntarily provide to us, including:

• Name
• Email address
• Telephone or mobile number
• Mailing or residential address
• Information submitted through website forms
• Information provided when scheduling a consultation
• Financial information necessary to provide requested services
• Credit related information you voluntarily provide
• Payment and transaction information
• Documents or other information you upload or provide to us
• Communications between you and H&H Credit Partners
• Other information necessary to evaluate, provide, or support services you request

We may also automatically collect certain technical information when you interact with our website, including IP address, browser type, device information, pages visited, referring websites, and general website usage information.

H&H Credit Partners may use information we collect to:

• Respond to inquiries and requests
• Schedule and manage consultations
• Provide and administer requested services
• Communicate with clients and prospective clients
• Process payments and transactions
• Provide customer support
• Send service related notifications
• Send email or SMS communications where permitted
• Maintain and improve our website, systems, and services
• Analyze website performance and user activity
• Prevent fraud, unauthorized activity, or misuse
• Maintain business and transaction records
• Comply with applicable legal and regulatory requirements
• Enforce our agreements, policies, and legal rights

We may also use information for other purposes disclosed to you when the information is collected or with your consent.

We may use third party service providers to assist us in operating our business and providing services.

These providers may include companies that provide:

• Customer relationship management systems
• Website hosting and technology services
• Scheduling and communication platforms
• Email and SMS delivery services
• Payment processing
• Data storage and cloud services
• Analytics and website performance services
• Professional, administrative, or operational support

These service providers may receive information only as reasonably necessary to perform services on our behalf or as otherwise permitted by law.

We may also disclose information when required by law, legal process, court order, governmental request, or when reasonably necessary to protect our rights, property, customers, or others.

Our website may use cookies, pixels, analytics tools, and similar technologies to understand how visitors interact with our website and to improve website functionality and performance. These technologies may collect information such as browser type, device type, IP address, pages visited, time spent on pages, referring pages, and interactions with website features. You may be able to control certain cookies through your browser settings. Disabling cookies may affect the functionality of certain portions of our website.

If you provide your email address, we may use it to communicate with you regarding inquiries, appointments, services, transactions, account matters, agreements, and other communications related to your relationship with H&H Credit Partners.

Where permitted by law and with any required consent, we may also send promotional or informational communications.

You may unsubscribe from promotional email communications by using the unsubscribe instructions contained in those communications. You may still receive transactional or service related communications when necessary.

If you provide your mobile telephone number and consent to receive SMS or text messages, H&H Credit Partners may send you messages regarding appointments, inquiries, requested services, account updates, documents, reminders, customer support, and other communications related to your relationship with us.

Message frequency may vary. Message and data rates may apply.

You may opt out of SMS communications at any time by replying STOP to a message. You may reply HELP for assistance where supported.

Consent to receive SMS messages is not a condition of purchasing goods or services unless otherwise expressly permitted by applicable law.

Mobile information, including telephone numbers and SMS consent or opt in data, will not be sold, rented, or shared with third parties or affiliates for their own marketing or promotional purposes.

We may share mobile information with service providers that assist us in delivering SMS communications when necessary to provide those services on our behalf. Such providers are not authorized to use the information for their own marketing purposes.

Payments may be processed through third party payment processors.

H&H Credit Partners may not directly store complete payment card information when payment information is processed by a third party payment provider.

Payment processors may collect and process information in accordance with their own privacy policies, terms, and security practices.

We may retain transaction information such as payment status, transaction amount, date, customer information, and other records necessary for accounting, customer service, fraud prevention, and legal compliance.

H&H Credit Partners uses reasonable administrative, technical, and organizational measures designed to protect personal information against unauthorized access, loss, misuse, alteration, or disclosure.

However, no website, electronic transmission, database, or information storage system can be guaranteed to be completely secure. We therefore cannot guarantee the absolute security of information transmitted to or maintained by us.

You should use reasonable care when transmitting sensitive information electronically.

We may retain personal information for as long as reasonably necessary to provide services, maintain business and transaction records, satisfy legal or regulatory obligations, resolve disputes, enforce agreements, and protect legitimate business interests. Retention periods may vary depending on the type of information and the purpose for which it was collected.

Depending on where you reside and applicable law, you may have certain rights concerning your personal information. These rights may include the ability to request:

• Access to certain personal information we maintain about you
• Correction of inaccurate personal information
• Deletion of certain personal information
• Information regarding how your personal information is used or disclosed
• Withdrawal of certain consent previously provided
• Opt out from certain communications

Not all rights apply in every circumstance, and certain information may be retained where required or permitted by law. We may need to verify your identity before processing certain privacy requests.

H&H Credit Partners does not sell personal information in exchange for monetary compensation.

We may disclose information to service providers and other parties as described in this Privacy Policy when reasonably necessary to operate our business, provide requested services, process transactions, communicate with customers, comply with legal obligations, or protect our legitimate interests.

As stated above, mobile information and SMS consent or opt in information will not be sold or shared with third parties or affiliates for their own marketing or promotional purposes.

Our website or communications may contain links to websites, applications, or services operated by third parties. H&H Credit Partners is not responsible for the privacy, security, content, or practices of third party websites or services. We encourage you to review the privacy policies of third parties before providing them with personal information.

We may update this Privacy Policy periodically to reflect changes in our services, technology, business practices, or applicable laws. When changes are made, we may update the effective date displayed at the top of this Privacy Policy. Material changes may also be communicated through our website or other appropriate means when required. We encourage you to review this Privacy Policy periodically.

If you have questions, concerns, or requests regarding this Privacy Policy or H&H Credit Partners' privacy practices, you may contact us at: